Feedback & complaints 

If we do something well, we want to build on it. If we're doing something wrong, we'll do
our best to put it right. Good or bad, all feedback helps us improve and ensures our service
is designed around you. 

If you are able, please submit any complaints in writing so we have a record of your issue
in your words. This will help us handle your complaint more efficiently. 

Telephone: 1800 719048

Doctor Care Anywhere
D01 H104

Press Enquiries 

Maaya Chaplin 
Head of Marketing, Doctor Care Anywhere

Patient Experience

If you would like to speak with a member of our Support team, they’re available 24 hours a day, 7 days a week.

E-mail us at:

Or by phone, 24/7:
1800 719 048 


For any recruitment related enquiries.

E-mail us at:


If you are unhappy with the service you have received.

E-mail us at:

Or by phone, 24/7:
1800 719 048 

Clinical feedback / Incidents

Are you a professional medical entity with feedback on our service.

E-mail us at:

Customer Success

If you are a business and you’re interested in rewarding your employees with 24/7 GP access.

E-mail us for a specialised quote at: